I will gladly repair any piece that becomes damaged from shipment or
normal wear for 1 year after the purchase date. I will also repair
jewelry that becomes damaged after the initial 1 year period for a small
materials fee. Please email Vicki@rocknhorsedesigns.com to receive return authorization for
If you are not completely satisfied with your purchase, you may return
or exchange your item within 14 days from the date on your invoice.
Please follow the steps below:
1. Email your return request to: Vicki@rocknhorsedesigns.com
2. Send all item(s) and a copy of your invoice in original condition and
Rock’N Horse Designs
PO Box 1303
Orting, WA 98360-1303
3. Within 1 week of receiving the item, we will inspect it and email
notification to you. A full refund will be issued.*
4. If an item proves to be defective after a reasonable amount of time
exceeding the 14 day grace period please contact us for instructions.
Any returned items that are damaged, altered, or show signs of wear
and tear will not be accepted for refund and will be returned to sender.
Rock’N Horse Designs will not be responsible for any loss or damage
incurred on return shipments. Please insure your return shipments.